PACKAGING

Each frozen and individually vacuum sealed product is carefully packed into a cardboard box lined with eco-friendly insulation. In order to maintain the integrity of the package contents, all beef products are packed with dry ice and ice gel pack with cooler bag. Orders will be delivered frozen OR slightly thawed (but still cold) depending on the time in transit. 

OVERNIGHT SHIPPING (Next Day Shipping)

With Overnight Shipping, The products will arrive completely frozen OR slightly thawed (but still cold) depending on the time in transit. It is normal for the dry ice to have dissipated. In most cases, a portion of the dry ice is still solid (it hasn’t fully evaporated). Please follow the instructions for handling dry ice. These instructions are included in each WAGYUMAN package.

** IMPORTANT SHIPPING NOTES **

• We ship to qualifying addresses in the 48 states (except HI and AK). 
• Each individual order must ship to a single qualifying physical address. 
• All shipments require a street address. 
• We're unable to ship to PO Box addresses or APO/FPO addresses at this time. 
• Receiver's signature is required to receive the products.
• WAGYUMAN is not responsible for any shipment that is delivered incorrectly and/or undeliverable due to incomplete, incorrect and/or invalid shipping addresses. Please double check your shipping address when placing your order.
• Estimated delivery dates are subject to change and do not include weekends or holidays. 
• Unforeseen circumstances, such as inclement weather, can cause shipments to be delayed. 
• WAGYUMAN is not responsible for shipping delays or problems caused by the shipping carriers, failed delivery attempts, adverse or unpredictable weather conditions and/or acts of god.